LENSEMBROIDERY is committed to making our website accessible to as many people as possible, regardless of ability or technology.
We aim to provide an inclusive online shopping experience for all users.
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Legal Compliance
We strive to meet the accessibility requirements of the Equality Act 2010 and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, which are recognised as the standard for web accessibility in the UK.
What We’re Doing to Improve Accessibility
We are working to ensure that our website:
Can be navigated using a keyboard
Is compatible with screen readers and assistive technologies
Uses clear structure, headings, and labels
Maintains sufficient colour contrast
Provides alternative text for product images and key visual content
Has accessible forms and checkout processes wherever possible
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website, including new products and content, to identify and fix accessibility issues as part of our continuous improvement programme.
Known Accessibility Limitations
While we aim for full accessibility, some parts of our website may not yet be fully accessible. This may include:
Certain older product descriptions or images
Third-party tools such as payment providers or embedded content
We are actively working to resolve these issues where possible.
Need Help or Want to Report a Problem?
If you experience any difficulty using our website, placing an order, or accessing any content, we want to help.
Please contact us:
Email: sales@lensfte.com
We aim to respond to accessibility enquiries within 5 working days and will do our best to provide the information or support you need in an alternative format if required.
Statement Review
This accessibility statement was last reviewed on 15.1.2026